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Wednesday
27Aug

Supplier Quality Challenges

DateWednesday, August 27, 2008 at 10:47PM

Sparta Systems, asked its customers the question...

What are the most serious supplier quality challenges facing the manufacturing industry?  Here are the top five concerns.

  1. Reluctance to implement performance-based scorecards.
  2. Inefficient, decentralized reporting.
  3. Lack of senior-level involvement in supply quality management.
  4. Constant battle between supply quality management and supply chain management.
  5. Lack of risk-based analysis for supplier quality.

My point of view would also include the following:

  1. Inconsistent quality. The ability to fix problems but unable to consistently deliver quality.
  2. Lack of formalized quality programs for training, testing and continuous improvement.
  3. Changing specifications without requesting customer approval.
  4. Failure to pass third party quality audits or meet criteria for certification schemes.
  5. Inability to conduct root cause analysis and develop effective corrective action plans.
AuthorDaveM | CommentPost a Comment | Reference1 Reference |
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References (1)

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  • Response
    Response: quality improvement
    at quality improvement on October 23, 2008
    To assess the cost of developing a quality manual for ISO 9001 standard, I surveyed about three dozen of my customers to estimate the time they spent preparing their quality manuals. All surveyed personnel reported average to high levels of expertise in quality management systems. Responses indicated that the time span ...

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